Chanel golden logo in black background bathroom accessories set
Estimated Arrival
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Nov-05: Order Placed
After you place your order, We will take 7-10 days to prepare it for shipment.
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Nov-12 - Nov-15 : Order Ships
When your package ships, you will receive an email notification and your package tracking code
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Nov-20 - Nov-25 : Delivered!
Estimated to arrive at your doorstep Nov-20 - Nov-25
Product Information:
- Bathroom Mat Set including 1 Bath Mat, 1 Lid Toilet Cover and 1 non-slip Pedestal Rug
- Custom designs are welcome and quick custom time.
- Use an environmentally-friendly dye to color them
- Antibacterial properties will help to keep you healthy and kill germs.
- Easy to maintain and can be machine-washed at low temperatures.
- Block light from entering the home and provide insulation during winter
Everything you need with different number of pieces:
- Bath Mat Set: 1 Bath Mat, 1 Pedestal Rug, 1 Lid Toilet Cover.
- Bathroom Set: 1 Bath Mat, 1 Pedestal Rug, 1 Lid Toilet Cover and 1 shower curtain.
Size:
Care Instruction:
- Shake them out, lay them on a bed, and dust with the vacuum brush attachment.
- Don't overload the washing machine, and remember that curtains will become much heavier when wet.
- Wash the item only cold machine wash with similar colors and garments using a gentle cycle.
- Tumble dry on low settings or hang dry.
Shipping:
- Production time: 3 - 5 business days
- Standard Shipping: 7 - 15 business days after order shipped
- Express Shipping: 5 - 8 business days after order shipped
Note:
- Please read the size chart information carefully before buying.
- As different computers' displayer, the color will have a little difference from the pictures.
Our customer support team is always here with an answer or to solve any issues you may have.
Processing Time & Price Shipping
Shipping costs vary depending on the shipping destination. You can get a calculation of your exact shipping charges by adding items to your cart, proceeding to checkout, and entering your mailing address. The shipping cost will automatically update and display in your total costs.
Shipping & Handling
We process orders on business days which are Monday through Friday
– Processing Time: 2 – 7 days*
– Shipping: We use flat shipping rate of:
Standard Shipping: First item: 4.99 USD. Per additional item: 2.99 USD
Express Shipping: First item: 9.99 USD. Per additional item: 6.99 USD.
– Estimated Delivery: 12 – 20 days* (in regular seasons) excluding Sunday or more depends on holiday seasons. With the "Express Shipping" delivery package, the delivery time will be under 7-10 business days*.
(*This doesn’t include our 2-7 day processing time)
About Late Deliveries
Our shipping partners do their best to ensure you receive your package on time, however occasional delays do occur. zovius.com cannot be held responsible for delays caused by unforeseen or uncontrollable events such as:
Possible Reasons for Delay
Incorrect Address
Missing apartment, building, floor, or unit number
Severe weather conditions
International customs procedures
Order tracking
You will receive a confirmation email with a tracking link so that you can follow your order all the way home! Please allow 2-4 days for the carrier to scan your package into their system.
If you attempt to track your package and there is no information available that just means the carrier has not processed your package yet. When the package is scanned into their system, tracking events will populate on the tracking page.
I ordered 2+ items, but only received one… where’s my order?
We have a large assortment of products not stocked in the house when you order multiple items at a time, they may be shipped separately so they get to you faster. You may receive one item before the next. So don’t panic if you don’t receive all of your items at once…they are on the way
Why have I not received any order confirmation details?
Most times this is because our customers have accidentally entered their email in wrong. Throughout the process, we send 3-4 emails, including an order confirmation, a fulfillment notice, and a shipping notice. If you believe you may have entered your email wrong please contact us and we will fix it for you.
How do I contact you?
If you have any questions that are not on this FAQ page, please email us at [email protected] where we will promptly get back to you.
I send an Email but got no response?
Please check the email address that you sent it to and try again. We have a 24/7 days a week Support. In case there is still no reply, contact this Email: [email protected] we will answer back within 1 business day.
Can the order be delivered to multiple addresses?
We do not offer shipping to multiple addresses for a single order. If you would like items delivered to multiple addresses, please place those orders separately.
Do you offer delivery to PO Boxes or Military APO/FPO addresses?
Yes, we can send shipments to PO Boxes and Military APO/FPO addresses.
Orders shipped to APO addresses are done so via DHL Global Mail, and then are turned over to USPS for final delivery (through the military mail system). Shipments to APOs can take up to 45 additional days to arrive.
Unfortunately, once the package enters the military mail system, tracking ceases to update for military security reasons. This means that we no longer have visibility of your order and cannot provide tracking information.
